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Privacy Policy

Last updated: June 2026

Flicko ("we", "our", "us") operates flicko.app. This policy explains what data we collect, why we collect it, and how we protect it. If you have questions, email us at support@flicko.app.


1. What we collect

Account data: When you sign up, we collect your email address and the name you provide.

Video footage (temporary): When you submit a project, your footage is uploaded to secure, private storage for processing only. It is deleted as soon as your edit is complete. We never use your footage to train models or share it with any third party.

Voice samples (Pro only, temporary): If you use voice cloning, you upload a short audio sample. This is used solely to generate your personal voice model. The raw sample is deleted after model creation.

Usage data: We collect anonymised logs of feature usage (e.g. which platform you edited for, edit counts) to improve the product. This is never tied to your specific footage.

Payment data: We do not store card or bank details. Payments are handled directly by Paystack or Flutterwave. We receive only a transaction reference and your subscription status.

2. How we use your data

We do not sell your data, run advertising, or use your content for any purpose beyond what you explicitly requested.

3. Your footage

This bears repeating: your footage is deleted after processing. It is never retained, never indexed, never used for machine learning, and never viewed by any person at Flicko unless you contact support and explicitly share it to diagnose a problem.

4. Data sharing

We do not sell your data. We share only what is necessary with the following categories of service providers:

Each provider processes only the minimum data necessary for their function and is contractually bound to protect it.

5. Data retention

6. Your rights

You can access, export, or delete your account data at any time from Settings. To request complete deletion or if you have any concern about your data, email support@flicko.app and we will respond within 72 hours.

7. Cookies

We use only essential session cookies required for authentication. We do not use tracking cookies, analytics cookies, or any third-party advertising cookies.

8. Children

Flicko is not directed at children under 16. We do not knowingly collect data from anyone under 16.

9. Changes to this policy

If we make material changes, we will notify you by email. The "Last updated" date at the top of this page will always reflect the current version.

10. Contact

Questions or requests: support@flicko.app


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